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Pili Pili discount system

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Explore Pili Discounts

Here you can access an overview of your points status. Upon arrival in Zanzibar, you will receive a wristband so you can use your points at Pili Pili facilities in Zanzibar.

Don’t have an account yet?

REGISTER

How does it work?

To proste! Punkty to system rabatowy w Pili Pili. Dzięki nim, możesz zapomnieć o noszeniu portfela. Wykorzystanie odbywa się poprzez opaskę zbliżeniową, a na tej stronie masz dostęp do swojego stanu konta oraz historii transakcji.

  1. Register on the website
  2. Visit us in Zanzibar
  3. Use your points for meals, excursions or extra activities with your wristband

 

The magic of Zanzibar

A trip to Zanzibar is a journey we want to take you on. Pili Pili and the Pili Discounts system, guarantee your convenience.

CREATE AN ACCOUNT

A gift?

If you would like to purchase points as a gift for a loved one – please contact us.

CONTACT US

FAQ

Find out the answers to the most frequently asked questions about Pili Discounts.

What if I do not receive an activation link?

Check the “spam” folder in your email client. If you did not find the activation link, you can resend it when you try to log in. If you still do not see the link please contact it@pilipilizanzibar.com for assistance with this.

How do I report a technical problem?

Report any problems with the site to us at it@pilipilizanzibar.com, and questions about your account and billing to pilipay@pilipili.pl.

From when can I use a payment band?

As soon as you arrive at our facility. You will receive the wristband at the airport and it will be already assigned to your account. The wristband works in all Pili Pili facilities on Zanzibar, so you can use it in our facilities without any additional formalities.

I have lost my wristband, what should I do?

You have 3 options: contact reception, email us at pilipay@pilipili.pl or log into your dashboard to lock your wristband.

Can I get a wristband before I arrive?

The wristbands will be handed over with the starter packs at the airport.

How do I check my points balance?

On your own via the website or at the reception of the facility.

Do I incur any fees for maintaining and using the account?

Of course not! The account, as well as its maintenance, is unconditionally free.

I want to top up my account - how do I do this?

At the moment you can do it only by a traditional bank transfer (the title should contain: first and last name, e-mail address and PESEL number). We will keep you informed about the extension of the methods of topping up your account.

After how long will the points be available in my account?

Within 3 working days of the funds being credited to your account.

It seems to me that too much money has been taken from my account. Where can I check this?

Our catering and hotel system records all your transactions – when you pay you still get a receipt to sign, you can check everything in the billing department – contact us by emailing pilipay@pilipili.pl or go to our office in Zanzibar to check your history and compare it with your wristband.

Do you have questions? We will be happy to help!

If you have any questions about the Pili Discounts system, please contact us by phone, e-mail or use the form below.

pilipay@pilipili.pl

+48 730 037 125
+48 730 037 827

Contact

You can contact us in various ways as convenient for you.

The availability of our facilities changes frequently. In order to obtain an offer and make a reservation, please contact the reservation department, specifying your preferred date of arrival and the number of people. If you already have an object selected – ask about it specifically. If not – we will suggest something that you will surely like.

In all other matters not related to reservations, contact us by writing to hello@pilipilizanzibar.comwe will provide information to people responsible for a given area.

RESERVATIONS
Polish language: rezerwacja@pilipilizanzibar.com / tel. +48 792 211 122
Other languages: booking@pilipilizanzibar.com

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